Frequently Asked Questions
Everything you need to know about shopping with LAKE.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please use our online portal to generate a prepaid return label.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our fits range from tailored to oversized depending on the collection.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Afterpay.
Are your materials sustainably sourced?
LAKE is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we partner exclusively with fair-trade certified factories.
Can I change or cancel my order?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.